Frequently asked questions

Call Stedfast Psychiatry at (561) 234-4467 and ask for Dr. Eric R. Williams. Have your insurance card ready and, for a child or teen, any school records, rating scales or prior testing you can gather. New patients are usually seen within one to two weeks.

Stedfast Psychiatry accepts most major insurance plans and Medicare. Coverage varies by plan, so confirm your specific plan with the scheduling team when you call. A self-pay rate for new patient visits is published for families without coverage.

Yes. Dr. Williams sees patients by video anywhere in South Carolina, including families connected to the Goose Creek, Bluffton and Hilton Head Island offices. He prefers an in-person first visit for young children when practical; for teens, adults and follow-up visits, video works well.

Dr. Williams sees patients from age 5 to 64. His practice focuses on children, teens and young adults, and his dual board certification lets a patient stay with him from childhood into adulthood without changing psychiatrists.

Dr. Williams sees patients in person at the Lexington, SC office at 120 Brookside Parkway, Suite C. Patients near Goose Creek, Bluffton or Hilton Head Island can be connected to him by telehealth through those offices; ask the scheduling team when you call.

The first visit is a full evaluation of about an hour. For a child or teen, Dr. Williams spends time with the parents and time with the young person alone, reviews school records and any prior treatment, and ends with a clear statement of what he thinks the diagnosis is, what it is not, and what he recommends.

Yes, when it is warranted. He explains why he is recommending a medication, what it will and will not do, and how progress will be measured, and he favors FDA-approved options for the patient's age. He also says plainly when he thinks therapy, school supports or time are the better answer.

Dr. Williams does not administer these treatments himself. For adult patients with depression that has not responded to several adequate medication trials, he refers within Stedfast Psychiatry for Deep TMS, which is FDA-cleared for depression in adults, or Spravato (esketamine), which is FDA-approved for treatment-resistant depression in adults, and he stays involved in the medication plan.

New patients at Stedfast Psychiatry are usually seen within one to two weeks. Ask to be placed on the cancellation list when you call, and say yes to a telehealth first visit if it is offered sooner than an in-person one. If you are in crisis, call or text 988 or go to the nearest emergency department rather than waiting for an appointment.

Yes. Families who are uncertain about an ADHD diagnosis, a medication plan or a diagnosis of bipolar disorder in a teenager often seek a second evaluation. Bring the prior evaluation, testing, medication history and school records so the visit can focus on the open questions rather than on reconstructing the history.